![]() The email should have sent from the primary mailbox of your exchange system. ![]() The email message must come into the inbox folder to recall. Email recall will not work if the receiver has made a rule to move the emails from the inbox to another folder.If the recipient’s mailbox is not online with the Exchange server and the Cached Exchange Mood is enabled, this will not work.Email recall will fail if the recipient uses Outlook on Web (OWA) or EAS on a smart device (mobile or tablet) to read his/her email messages.Instead of recalling the message, it will appear as an attempted recall in the recipient’s mailbox. It would not work even this option available in the Outlook if the user sent the message from the Outlook desktop app that is not on the same Microsoft Exchange Server account to a third-party email box.The users who are using a POP 3, IMAP, or cannot retrieve the sent message in other words, they are out of luck in email recalling. If the sender and the recipient are not using Office 365 or the Microsoft email exchange in the same organization, this feature won’t work. ![]()
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January 2023
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